In the United States (988 Suicide & Crisis Lifeline)

• Call: Dial 988 (or old number 1-800-273-8255)
• Text: Send a message to 988
• Chat: Visit 988lifeline.org/chat (fill out a short pre-chat survey).

Initial Connection

• For calls: You will hear a brief automated message with options (e.g., press 1 for Veterans Crisis Line, press 2 for Spanish)
• Stay on the line if none apply - it usually connects you to a trained counselor in under a minute (wait times may vary but are short).

Talk to a Counselor

A caring, trained professional (often local), will answer. They listen without judgment, help you feel heard, assess your situation, and work with you on coping strategies or a safety plan.

What Happens Next

The goal is to support you and de-escalate. They may suggest resources, but confidentiality is prioritized - emergency services are only contacted if there is imminent danger.

End the Call

You may hang-up at anytime. Many feel better and more hopeful afterward.

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For International Crisis Lines

Hotlines vary by country, but the process is similar. Call the number, connect to a listener, share what you are comfortable with, and get support.

Reaching out can make a real difference - you are not alone, and help is available when you need it. If it is an immediate emergency, call local emergency services (e.g., 911 in the U.S.A.).